Older Residents' Voices in Lewisham

Key Issues Raised by Forum Members

We recently gathered feedback from older residents and forum members in Lewisham. Below is a summary of the most important concerns raised, based on survey responses and open comments.

  1. Access to NHS Services
  • Major concerns about access to hospital services.
  • Some members felt doctors were not treating patients holistically.
  • Elderly struggling to access vital health services: Click Here to read.
  1. Street and Pavement Conditions
  • Worries about the condition of pavements and roads, including:
    • Loose paving slabs posing trip hazards
    • Leaf litter making paths slippery
    • Scooters and bicycles left irresponsibly on pavements
    • Electric bicycles were reported as heavy, obstructive, and dangerous—especially for wheelchair users
    • A member reported two recent falls due to poor pavement conditions.
    1. Littering and Fly-Tipping
    • Ongoing problems with fly-tipping and general litter.
    • Requests for more CCTV in hotspot areas to deter offenders.

     

    1. Digital Exclusion
    • Strong concerns about exclusion of residents without internet access.
    • Issues with:
      • Difficulty registering for courses and activities online
      • Over-reliance on advanced computer skills
      • Lack of phone or paper-based options
      • Quote from a member: “What’s the matter with pen and paper?”

     

    1. Lack of Local Facilities
    • Absence of a Pensioners' Centre in Lewisham raised as a key issue.
    • Suggestion to create a ‘Handyperson’ service to help older residents with small tasks at home.

     

    1. Road Safety & Transport Behaviour
    • Complaints about cyclists ignoring red traffic lights.
    • Concerns over scooters and bikes being left on public walkways, creating hazards.

     

    1. Planning and Consultation
    • Frustration over local planning decisions perceived as ignoring residents’ voices.

     

    Looking Ahead

    We are committed to raising these issues with Lewisham Council and other relevant bodies. Your feedback helps shape a better, more accessible borough for all.

    We’re also launching a Members’ Information Board at the Monday Project sessions (St. Mauritius House), where you can:

    • Share useful information
    • Post questions or updates about local groups and services

     

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