Advice Lewisham is a partnership of local voluntary organisations providing free, confidential, and impartial advice to residents of the London Borough of Lewisham. Their services are especially valuable for older adults seeking assistance with everyday challenges.

What They Can Help With

Advice Lewisham offers support on a wide range of issues, including:

• Benefits: Assistance with applications and understanding entitlements.
• Housing: Advice on tenancy rights, homelessness, and housing applications.
• Council Tax: Guidance on payments, discounts, and disputes.
• Debt: Support in managing debts and negotiating with creditors.
• Rent Arrears: Help in addressing overdue rent and preventing eviction.
• Divorce and Family Issues: Information on legal rights and processes.
• Consumer Goods: Advice on issues like mobile phone contracts and faulty products.
• Employment: Support with workplace rights and disputes.
• Immigration: Assistance with visas, residency, and related concerns.

📞 How to Access Their Services

• Freephone Enquiry Line: Call 0800 231 5453 (Monday–Thursday, 9:00am–12:30pm & 1:30pm–5:00pm).
• Self-Help Portal: Access information and tools online at advicelewisham.org.uk.
• Face-to-Face Appointments: Available by appointment only. Call the enquiry line to schedule.

Who Provides the Support?

Advice Lewisham is led by Citizens Advice Lewisham, an independent charity with over 80 years of service to the community. They collaborate with several local partners to offer comprehensive support

• Age UK Lewisham and Southwark: Services for older adults, including day care and home help.
• Lewisham Multilingual Advice Service: Advice in multiple languages for non-English speakers.
• Community Advice Works: Support for vulnerable individuals facing various challenges.
• Lewisham Refugee and Migrant Network: Assistance for refugees and migrants on housing, benefits, and more.

Together, these organisations ensure that residents receive the help they need to navigate complex issues and improve their quality of life.